Nuco Tech Support
Support for Nuco Tech and Nucentra
We’re here to help with questions, feedback and product support. Use the Contact page to contact Nuco Tech Support, and provide only the minimum information needed for us to understand your request.
Support FAQs
Quick answers for common support questions about Nuco Tech and Nucentra.
What can I contact support about?
You can contact Nuco Tech Support for general product help, Apple subscription or billing questions, bug reports, feedback, feature suggestions, privacy questions and other non-urgent enquiries.
Can I send child health details through the form?
No. Please do not send detailed child health information, Medicare numbers, or other sensitive information through the support form.
Can Nuco Tech give medical advice?
No. Nuco Tech and Nucentra cannot provide medical advice and should not be used for urgent medical questions.
How is information submitted through the Contact page handled?
Support submissions are handled in accordance with the Nuco Tech Website Privacy Policy. Information submitted through the contact form may be stored in the website system and sent to Nuco Tech Support by email. Please do not include child health records, Medicare numbers, passwords or other sensitive information unless it is genuinely necessary.
What kind of feedback is helpful?
We welcome bug reports, ideas that could make Nucentra easier for parents and caregivers to use, and clear descriptions of what you were trying to do.
Where can I learn more about Nucentra?
Visit the Nucentra page to learn more about the app, its privacy-first approach, and future updates.
How do I export or delete Nucentra data?
See our Nucentra data export and deletion help for current report, local deletion, backup and support guidance.
Need more help?
Learn more about Nucentra or get in touch with Nuco Tech if you have a general question about our privacy-first digital tools.
Contact Nuco Tech Support through our Contact page.
Warm, clear support for parents and caregivers.