Terms of Use

Last updated: 11 July 2026

Plain-English summary

These terms apply to the Nuco Tech website.

In plain English:

• The website provides general information about Nuco Tech and Nucentra.
• Website content may change as Nuco Tech and Nucentra develop.
• The website does not provide medical advice, legal advice, or professional advice.
• Nucentra is not a replacement for doctors, emergency care, or official child health records.
• You must not misuse the website or forms.
• Nothing in these terms limits rights you may have under Australian law that cannot be excluded.

Full policy text

1. About these terms

These Website Terms of Use apply to your use of the Nuco Tech website at:

nucotech.com.au

By using the website, you agree to these terms.

If you do not agree, you should stop using the website.

In these terms, “Nuco Tech,” “we,” “us,” and “our” refer to Nuco Tech.

2. Website purpose

The Nuco Tech website provides general information about:

• Nuco Tech
• Nucentra
• support and contact options
• website updates
• blog or educational content
• policies and terms

The website is for general information only.

3. Nucentra information

The website may describe Nucentra, an iOS app being developed to help parents and trusted caregivers organise child health, care, baby tracking, and family records.

Information about Nucentra may change as the product develops.

Nucentra may change as it develops. A feature should be treated as currently available only where the relevant Nucentra product page, installed app version or App Store listing expressly identifies it as available. Planned or future features will be labelled accordingly.

4. No medical advice

The website does not provide medical advice, diagnosis, treatment, emergency support, or clinical guidance.

Nucentra is intended as a family record-keeping companion. It is not a replacement for:

• doctors
• health professionals
• emergency services
• hospitals or clinics
• official child health records
• government health records
• clinical records

For health concerns, contact a qualified health professional. For emergencies, contact emergency services.

5. No professional advice

Website content is not legal, financial, medical, privacy, compliance, or other professional advice.

You should seek appropriate professional advice before relying on information for important decisions.

6. Accuracy and changes

We aim to keep website information clear and accurate, but the website may contain errors, omissions, outdated information, or incomplete information.

We may update, remove, or change website content at any time without notice.

7. Acceptable use

You must not misuse the website.

You must not:

• interfere with website security or operation
• attempt unauthorised access
• submit spam, malicious code, or harmful content
• impersonate another person
• use the contact form to harass, threaten, or abuse
• scrape, copy, or misuse website content unlawfully
• submit information you do not have permission to provide

8. Contact and support forms

If you use a contact, support, or feedback form, you agree to provide accurate information.

Please do not submit urgent medical questions, Medicare numbers, detailed child health information, or other sensitive personal information through website forms unless it is genuinely necessary for your enquiry.

Nuco Tech and Nucentra cannot provide medical advice.

9. Intellectual property

Unless otherwise stated, the website content, branding, text, layout, graphics, product names, logos, and other materials are owned by or licensed to Nuco Tech.

You may view the website for personal, non-commercial purposes.

You must not copy, reproduce, modify, publish, distribute, or commercially exploit website content without permission, except as allowed by law.

10. Third-party links

The website may include links to third-party websites or services, including Apple, the App Store, analytics tools, documentation, and other resources.

Third-party websites are not controlled by Nuco Tech. We are not responsible for their content, terms, privacy practices, or availability.

11. Website availability

We do not guarantee that the website will always be available, secure, uninterrupted, or error-free.

The website may be unavailable due to maintenance, hosting issues, DNS issues, internet outages, third-party services, security incidents, or other reasons.

12. Privacy

Our handling of website information is explained in the Website Privacy Policy.

If you use the Nucentra app, your use of the app is governed by the Nucentra Terms of Use and app-related information is handled under the Nucentra Privacy Policy.

13. Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, remedy, or protection that cannot be excluded, restricted, or modified under Australian Consumer Law or other applicable law.

Where we are allowed to limit liability, we limit our liability to the maximum extent permitted by law.

14. Liability

To the maximum extent permitted by law, Nuco Tech is not liable for loss or damage arising from:

• use of the website
• inability to access the website
• reliance on website content
• errors or omissions
• third-party services or links
• unauthorised access or security incidents beyond our reasonable control

This does not limit rights that cannot be excluded by law.

15. Changes to these terms

We may update these Website Terms of Use from time to time.

The latest version will be published on the Nuco Tech website with the updated date.

16. Governing law

These terms are governed by the laws of Queensland, Australia, unless another law applies and cannot be excluded.

17. Contact

For questions about these Website Terms of Use, contact Nuco Tech Support through the website contact form.